How do I access the money in my One Cash account without my One debit card?
While you wait for your One debit card to arrive, or if you prefer to go cardless, you can access the money in your One Cash account in the following ways:
- Virtual Card
- Mobile wallet
- Barcode Cash Withdrawal at Walmart
- Transfer funds to/from an external account
- Peer-to-peer payment apps
Virtual Card
You have a virtual card that is connected to your Debit balance. You can use your virtual card anywhere you can enter card information to complete a purchase. You can also add your virtual card to your digital wallet to make contactless purchases in person.
Where is my virtual card?
To see your virtual card information:
- Tap One Cash in the One app
- Tap the card icon
at the top right
- Toggle the "Show card number" button ON
How do I add my virtual card to my mobile wallet?
To add your One debit card to Apple Pay on an iPhone:
- On the home screen, select Use One with Apple Pay and add to Apple Wallet
- Follow the on-screen prompts
To add your One debit card to Google Pay on an Android device:
- On the home screen, select Use One with Google Pay to add to your Google wallet
- Follow the on-screen prompts
You can add your card to a digital wallet in the One app by tapping here and selecting Add to Apple Wallet or Google Pay.
To add your One debit card to Samsung Pay
- Open the Samsung Pay app on your phone
- Tap Menu on the top left and tap Cards
- Tap Add Cards and then on Add Credit/Debit card
- Follow the on-screen prompts
Barcode Cash Withdrawal
You can use your One app to generate a barcode which can be used to withdraw cash at participating Money Centers or Customer Service Desks at Walmart.
How do I withdraw cash using a barcode at Walmart?
You can withdraw cash from your One Cash account without your debit card using Barcode Cash Withdrawal:
- Open
Cash Control in the One app
- Choose Withdraw Cash
- Enter the amount you wish to withdraw
- A barcode will be generated that you will take to a Walmart Customer Service or a Money Center Associate
- The Walmart Associate will scan your barcode and verify your identity*
- Once approved, you will receive your requested cash along with a receipt for your transaction
You can also tap here, then tap the Withdraw Cash icon and enter the amount.
Fees for this feature are waived for all customers in the first 30 days after account opening. Plus Customers who are eligible for One Cash+ benefits, Walmart Associates, and delivery drivers on the Spark Driver® platform are also eligible for a fee waiver.
If you are not eligible for a fee waiver, you will be charged a $3 Barcode cash fee. See additional information on fees in our Deposit Account Agreement.
*You will need to verify your identity using an accepted form of government-issued ID, such as a state ID, driver’s license, military ID, OR a social security card, along with a US government-issued picture ID or U.S. passport.
Transfer funds
To transfer funds to an external account, you will need to link the account to your One Cash account.
How do I link my external account to my One Cash account?
To connect your external bank to One:
- Select the Cash Control
button in the One app
- Select Linked Accounts
- Select Add Bank Account
- You should see a popup: One uses Plaid to link your bank
- Select: Get started
- Use the search field to find your external bank and enter your login credentials for your external account to finish the process
You can also tap here and select Add Bank Account. Then select Get Started and use the search field to find your external bank and enter your login information.
Typically, transfers out of your One Cash account take 1-3 business days, while transfers into your One Cash account take 2-5 business days. Please be sure that any external accounts connected to your One Cash account are in your name.
For additional information, check out our support article on Linking Accounts.
How do I use One with peer-to-peer payment apps like Zelle, Cash App, Venmo, and others?
You can send funds to and from your One Cash account using peer-to-peer payment apps such as Cash App, Venmo, Paypal, and others by linking your One debit card or account and routing numbers.
One does not charge any fees for peer-to-peer transfers, but the peer-to-peer service may.
We are not directly integrated with Zelle. As a result, some transfers to and from your One Cash account may not be supported.