How do I use Mail a Check?
- Open
Cash Control in the One app
- Select Mail a check
- Enter the dollar amount of the check and select Continue
- Enter the recipient’s name as it should appear on the check and their USPS-verified address
- If the USPS-verified address is not correct, please check the address you entered and try again. We are only able to mail checks to addresses that are verifiable by USPS
Once confirmed, the funds for the check will be immediately withdrawn from your Debit balance. The check will be mailed and should arrive within 5-7 business days.
You can also tap here and select the Mail a Check icon in the One app.
Is there a fee to send a Mail a Check?
No, there are no fees for using Mail a Check.
Who can I pay with Mail a Check?
You can use Mail a Check to send a check to any person(s) or business with a United States or U.S. territory address verifiable by the USPS.
What pockets can I Mail a Check from?
You can only Mail a Check from funds available in your Debit balance. Remember, you can always move money for free into your Debit from your Savings balance.
How do I Mail a Check to my own address that’s made payable to someone else?
If you need a check made payable to a specific party but mailed to you, fill in the payee line during the check creation process as follows:
Payee Name, C/O Your Name
For the full address, enter your address.
How long is the check valid?
Checks issued are generally valid for 180 days from the date printed on the check.
Can I track or expedite the shipping of my check?
Checks will arrive to the recipient in 5-7 business days and cannot be expedited. All checks are sent by USPS First Class Mail, and tracking numbers aren’t available.
How do I view the status of a check I mailed?
To view the status of a check you mailed:
- Tap One Cash in the One app
- Tap Debit and select the check you want to view
It's been longer than the timeline I was given for my check to be delivered, and the check still has not arrived. What can I do?
Please reach out to Customer Service to initiate the stop payment process or say Agent in chat to be connected with a One Specialist.
How do I place a stop payment on a check I sent?
As long as the check has not been cashed, we can place a stop payment. Contact our customer service team by saying agent and providing the check number, date, and amount.
Keep in mind that requesting a stop payment on a check doesn't prevent the check from being delivered. Please let the recipient know that the check has been stopped and that the check will not be honored if they attempt to deposit it.
Can I send a check internationally?
Checks can only be sent to addresses within the United States or U.S. territories that are verifiable by the USPS.