Overdraft Protection

Does ONE offer Overdraft Protection? What is Overdraft?

Yes, ONE offers up to $200 in Overdraft Protection to Direct Deposit Customers. Overdraft Protection helps cover your purchases and kicks in when a transaction takes your available Checking balance below $0.00.

There are no fees or interest charged to use Overdraft Protection, but any funds covered by  Overdraft Protection are due right away and will automatically be paid back the next time money is deposited into your Checking balance. You can also repay the amount by transferring money to Checking. If the negative balance is not paid, funds may be transferred automatically from another pocket with a positive balance to cover the negative Checking balance, and we may close your ONE account. 

The offering of Overdraft Protection and which transactions will be covered by Overdraft Protection is up to the discretion of ONE. Overdraft Protection will not cover transfers initiated through the ONE app or website.

How can I get Overdraft Protection?

All Direct Deposit Customers over 18 years old with eligible direct deposits totaling at least $500 per month are eligible for Overdraft Protection.

If eligible, Overdraft Protection will automatically be turned on for your account. 

You can turn Overdraft Protection on or off by following these steps:

  • Tap the Framecard.png icon
  • Select Overdraft Protection
  • Toggle the button OFF/ON

To view your Direct Deposit status:

  • Tap on Frameprofile.png to access your Profile
  • View Direct Deposit Customer

Is there an Overdraft limit?

You may be eligible for an Overdraft Protection limit ranging between $10 to $200. Your Overdraft Protection limit may be reevaluated periodically depending on various factors, including but not limited to the amount of your direct deposits and the consistency of direct deposits received into your ONE account.  We cannot increase your Overdraft Protection limit at your request. 

To locate your current Overdraft Protection limit in the ONE app, tap the Framecard.png icon. If you are eligible for Overdraft, you will see your limit in the Overdraft section of the menu.

If you no longer receive sufficient eligible direct deposits to your ONE account, you will no longer be eligible for Overdraft Protection until you again meet the requirements of at least $500 in eligible direct deposits per month.


Read the full terms of Overdraft Protection in our Deposit Account Agreement.


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