What kind of account is One Cash?
One Cash accounts, which includes a Debit and a Savings section, are demand deposit accounts, commonly referred to as checking accounts. While your Primary Savings, savings pockets, and goals might feel like separate savings accounts, they are all part of your One Cash account.
Does One support joint accounts?
At this time, One does not offer joint accounts or the ability to add an authorized signer to an existing account.
Is One Cash FDIC insured?
One is a financial technology company, not a bank. Banking services through One are provided by Coastal Community Bank, Member FDIC. Approved deposit accounts are FDIC insured up to $250,000 per depositor through pass-through insurance at Coastal Community Bank, Member FDIC, if certain conditions have been met. FDIC insurance applies to the failure of an FDIC-insured bank, not One.
Which bank does One partner with?
One has partnered with Coastal Community Bank to provide banking services. As the banking provider, Coastal Community Bank is the bank where your account is held.
While Coastal Community Bank holds your funds, One services your account. If you have any issues or questions, please contact One Customer Service or say Agent in Chat to be connected to a One Specialist.
If you connect your One Cash account to another financial institution to transfer funds, your account’s Routing and Transit Number (RTN) may be presented as One Finance, Coastal One Finance, or Coastal Community Bank.
How can I view my Deposit Account Agreement (DAA)?
You can view a copy of your Deposit Account Agreement (DAA) here.
What fees are there with a One Cash account?
The following fees apply to your One Cash account, as provided in the Deposit Account Agreement. Some fees can be avoided when you become a customer with One Cash+ benefits by receiving $500 or more in eligible direct deposits per month.
| Fee Type | With One Cash+ | Without One Cash+ |
| Monthly Fee | $0 | $0 |
| Overdraft Fee | $0 | $0 |
|
One ATM Fee (Use of ATMs may incur fees charged by the ATM providers. International ATM withdrawals may be subject to foreign transaction fees.) |
$0 (at Allpoint Network ATMs, which can be found in the One app) $3.00 (for all other ATM withdrawals) |
$3.00 |
| Barcode Cash Fee (Withdraw Cash at Walmart) | $0 |
$3.00 |
|
Bill Pay Fee (for each bill paid through the Bill Pay feature, powered by Papaya Pay) |
$0 | $3.00 |
| Bank transfer to a linked account via Debit OCT (Instant Transfer) Fee | 1.75% of the transaction amount (minimum fee of $0.25 per transaction) | |
| One Debit Card Replacement Fee | $0 | $3.00 |
One Retail Card Fee Supplemental Schedule:
|
One Retail Card Purchase Fee1 |
$1.00 |
|
One Inactivity Fee (a one-time $12 inactivity fee if there are no transfers in or out of the account for a consecutive 60 days within the first 6 months after card purchase.)2 |
$12.00 |
1. This is a one-time fee for the purchase of a One Retail Card at a retail location. This fee is collected at the point of sale by the retail location and is not deducted from your Account and will not be reflected in your monthly statement or transaction history.
2. ONE Inactivity Fee is only applicable for customers who purchase a ONE Retail Card on or after 5/13/2024. Fee not charged where prohibited by applicable law.