Depositing a Check

Can I deposit a check with One?

One offers mobile check deposit to customers with One Cash+. If you are eligible for One Cash+, tap here to deposit a check.

What are the mobile check deposit limits?

Customers with One Cash+ for less than 3 consecutive calendar months:

• Daily total and per check: $500
• Weekly: $1,000 (rolling 7-day period)
• Monthly: $2,000 (rolling 30-day period)

Customers eligible for One Cash+ for 3 or more consecutive calendar months:

• Daily total and per check: $2,000
• Weekly: $5,000 (rolling 7-day period)
• Monthly: $10,000 (rolling 30-day period)

How can I access mobile check deposit?

All customers that receive One Cash+ benefits are eligible for Mobile check deposit. If eligible, Mobile check deposit will automatically be turned on for your account. 

To deposit a check:

• Endorse (sign) the back of the check
• Open Cash Control in the One app
• Choose Deposit Check
• Enter the amount of the check
• Tap on Deposit To if you would like to choose another pocket to deposit the check to 
• Tap on the Front image and Back image and follow the instructions to take pictures of both sides of the check you are depositing
  • If you have trouble taking pictures of the check that are accepted by the app, try the following:
    • Center the check on a solid dark surface
    • Make sure you have plenty of light
    • Make sure the entirety of  the check is pictured within the frame on the screen

You can also tap here and follow the steps above to deposit a check in the One app.

How do I check the status of a check I deposited?

You'll receive a confirmation email that we received your check. To check the status of a mobile check deposit in the One app:

• Navigate to the section where the check was deposited
• Select the check deposit transaction from your activity to view the status of the check
• Shortly after your check is reviewed, the One app will display the date your funds will be available. Funds availability may take up to 4 business days after approval.