Knowledge Center

Getting Started

• Downloading the app
• Signing in
• About One Cash
• One Cash Application process
• Cash Control
• Connecting money apps

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Privacy

• Passcode
• Disputes
• Avoid Scams and Keep Your Money Safe with One to One
• Privacy Choices
• Security at One
• Closing your One Cash account

Benefits

• One Cash+
• One Credit Score
• Earning 5.00% APY
• Interest rate (Annual Percentage Yield, APY)
• Mastercard: Guide to Benefits

Rewards

• 3% Cash Back at Walmart
• Near You rewards
• Debit Rewards
• One-tap Rewards
• Refer a Friend

Receiving & Sending Money

• Depositing a Check
• Depositing cash
• Getting cash
• Global Transfers
• Account numbers
• Adding One Card to Digital Wallets

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Spending & Saving Money

• One debit card
• Accessing the funds in your One Cash account without your One Debit card
• One Retail Card
• Using your One Debit Card
• Overdraft Protection
• Spending with a One Retail Card activated for Limited-use

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One Pay

• About One Pay
• Using One Pay
• One Pay Account Maintenance

Credit Builder

• About Credit Builder
• Credit Builder Application and Onboarding
• Credit Builder Payments
• Credit Builder Account Maintenance
• Credit Bureau Reporting (Credit Builder)

Loans

• About One Loans
• Loans Application and Onboarding
• Credit Bureau Reporting (One Loans)
• Payment and Loan Management
• Refunds, Returns, or Order Issues