Skip to main content
Submit a request
For live assistance, please call us at 855-830-6200 or chat again later.
ONE Help Center
Knowledge Center
Knowledge Center
Getting started
Activate a ONE retail card
About ONE
Application process
Downloading the app
Signing in
Contacting ONE Customer Service
Adding money to your account
Depositing cash
Direct deposit
Wire transfers
Connecting money apps
Account and profile
Updating your profile
Passcode
Account statements
Rewards and bonuses
One-tap Offers
Earning 5.00% APY
Direct Deposit Benefits
3% Cash Back at Walmart
Cash Rewards
Mastercard: Guide to Benefits
Spending
ONE debit card
Using your ONE card
Getting cash
Overdraft Protection
Spending with a ONE Retail Card activated for Limited-use
Accessing the funds in your account without your ONE card
See all 7 articles
Saving with ONE
Pay Autosave
Round-ups
Pockets and tabs
Interest rate (Annual Percentage Yield, APY)
Making payments and transfers
One to One
Using Mail a Check to make a payment
Transfers
Account numbers
Linking accounts
Privacy and security
Avoid Scams and Keep Your Money Safe with One to One
Disputes
Privacy Choices
Security at ONE
General information
ONE Retail Card
Depositing and withdrawing cash
Mobile check deposit
Credit Builder
Closing your account
Return to top